Lider CRM – high-load CRM-system for Education Center
The Lider CRM is specialy designed CRM-system for the Education Center Leader (Minsk, Republic of Belarus). The system enables you to consolidate data, thanks to integration with the Asterisk server by means of AMI, integration of the company websites through REST API and the possibility to work with customers through E-mail and SMS-messages.
The day the system handles 1000-1500 phone calls. Generates reports on the work of the operators. Provides management of all students and education groups in 27 cities in Belarus, as well as in Moscow and St. Petersburg (Russia).
Through the use of the system formed by a complete history of the interaction operator and managers with the company’s customers.